Our Team

Brilliant Life Services

MORCOS ELGAWLY

Founder

KAROLIN BOTRS

Founder / PSYCHOLOGIST

Anika

Anika

General Manager- Positive Behaviour Support

MSocWk, GDipCouns, BSc(Psych)

Anika has worked in the behaviour support industry for the past 10 years with roles in early intervention including ABA therapy, Behaviour Support Practitioner, Behaviour Support Team Leader, Behaviour Support Regional Manager and currently working as General Manager.

Alongside her roles in behaviour, Anika has worked in hospital mental health units, both inpatient and outpatient groups and local community centres both in the capacity of a counsellor and social worker for 3 years.

Anika specialises and takes great interest in working with children but enjoys working with complex clients of all ages to help facilitate their growth in any way possible. Working closely with the NDIS and numerous other organisations, Anika aspires to develop safe spaces for culturally and linguistically diverse communities to gain knowledge of processes and strategies available to assist in building their quality of life. Some of her favourite modalities, approaches and theories include family systems theory, attachment theory, works of Noam Chomsky and Alfred Adler. Anika is extremely interested in culturally and linguistically different approaches and languages. She can engage in therapy in Bangla, English, Hindi and Urdu. Anika is currently learning Korean.

Outside of work, Anika is a founder of a social educational program in Bangladesh called Project Unlearn. This project aims to help young boys unlearn gender stereotypes and regressive values taught by society and instead to empower women and build a better tomorrow.

Linda

General Manager of clinical service. AHPRA Registered Psychologist & Board Approved Supervisor

BA Applied Communications, BA(Psych), PGDPsych, AHPRA supervisor, member of Australian Association of Psychologists Inc (AAPI)

Linda has 20 years of experience providing psychological therapy for clients and 12 years of experience in supervising staff. She is an AHPRA approved supervisor and has helped provisional psychologists achieve full registration and endorsement. Her main area of interest is supporting students to achieve AHPRA registration.

Linda’s areas of expertise include trauma, family and relationship, problem gambling, addictions, and mental health counselling.

Linda takes a holistic and client-centred approach in her counselling.  She is skilled in a range of therapeutic approaches including CBT, family and relationship counselling, trauma-informed, addictions model, sand therapy, and brief solution-focused therapies.

Linda has also worked with clients from diverse backgrounds and particularly worked with clients who are of Aboriginal background.

Linda enjoys swimming, bushwalking and taking her labrador dog out for walks. She also speaks Dutch.

Currently, Linda is a member of the Aboriginal Reference Group for evidence-based child mental health interventions for caregivers of Aboriginal children -The Growing Minds Australia/School of Psychology, University of Sydney.

Ereni

CLINICAL MANAGER

Ereni is a passionate and motivated behaviour support practitioner dedicated to person-centered care and achieving impactful and sustainable outcomes for participants and their wider support network. Ereni prides herself on respecting the unique needs and challenges of each individual but also works collaboratively with all stakeholders to develop and implement comprehensive, evidence-based behaviour support plans. Ereni excels in researching, developing, and writing these plans, ensuring they are effective, sustainable, and tailored to bring about meaningful change. With a particular interest in forensic adult mental health, Ereni works tirelessly to support individuals in this field.

In addition to professional pursuits, Ereni volunteers for a Christian publishing press that specializes in making the ancient teachings of the Coptic faith accessible to all. Outside of work and volunteering, Ereni enjoys spending time with loved ones and going for long walks.

Arslen

CLINICAL MANAGER

Larissa

TEAM LEADER BEHAVIOUR SUPPORT PRACTITIONER

Larissa has worked as a behaviour support practitioner for 3 years and started her career as a social work student here at Brilliant Life Services. Larissa studied through Charles Sturt University where she obtained her bachelor of social work in 2022. Prior to her working within the NDIS scope, Larissa worked alongside children as an early childhood educator where her passion for supporting children with disabilities stemmed from.

 After entering the NDIS space, Larissa has continued to work alongside children and their families to work towards increasing their quality of life. However, Larissa has also found a passion for working alongside individuals living with dementia. Over the past three years as a behaviour support practitioner, Larissa has primarily had a focus on supporting participants with dementia alongside their families and caregivers.

She believes at such a vulnerable time in life, it is crucial for her participants to be given the best opportunities to maintain their independence and their self determination through utilising a person centred approach. Committed to making a meaningful difference, Larissa is dedicated to empowering individuals and their families in navigating the complexities of care and support. Within her team leader role, Larissa is passionate about teaching and educating social work students and behaviour support practitioners to ensure they have the knowledge and skills they require to provide high quality supports to their participants.

 Outside of work, Larissa enjoys reading and spending quality time with her two children and two dogs.

Katarina

Katarina

CLINICAL MANAGER

Katarina is a compassionate and motivated practitioner who has worked in the behaviour support industry for 3 years. During this period, she has had a lot of experience with supporting individuals with various presentations across the lifespan. Prior to behaviour support, Katarina completed a Bachelors degree in Social Science (Psychology) at the University of Wollongong.

Katarina came into behaviour support due to her interest in understanding the reason behind behaviour, and to make a positive difference in people’s lives. She has a particular interest in supporting children with Autism, however, enjoys working with all ages and complexities. Her goal is to equip the individual and stakeholders with person-centered strategies and knowledge that will eliminate identified behaviours of concern.

Katarina’s professional goal is to continue her growth in the behaviour support sector. Her personal goal is to improve her health and fitness. In her free time, she enjoys going to the gym, going to the beach, going on bushwalks, and cuddling with her staffy, Louie.

Danait

TEAM LEADER
BEHAVIOUR SUPPORT PRACTITIONER

Danait has worked as a behaviour support practitioner for 2.5 years; she began her role as an engagement officer and soon after moved into positive behaviour support and intervention. She holds a Bachelor’s in Psychological Science and Philosophy and a Bachelor of Business Management.

 She has extensive experience working with participants across the entire lifespan, including those diagnosed with schizophrenia, borderline personality disorder, traumatic brain injuries, and reactive attachment disorder.

Danait is passionate about strength-based therapies which support individuals to lean on their strengths to make positive changes in their lives.  She enjoys supporting individuals to reach their behavioural, personal, and therapeutic goals by understanding them as a person, involving them in the therapeutic process, and tailoring the service and therapy to meet their unique and individual needs.

 Outside of work, Danait is committed and passionate about actively serving in her local church and the wider community. She loves being a positive support and role model to young children and adolescents. She also volunteers weekly at a local charity founded by her church youth group which provides free meals, clothes, and support services to those in need.’

carla

Carla

Behaviour Support Practitioner

Bachelor of Social Work, Graduate Certificate in Mental Health

Carla has worked in the disability sector for 2 years as a Support Coordinator and worked as a Community Rehabilitation Support Worker using a recovery-oriented and collaborative approach.

Carla is passionate about working with and supporting individuals diagnosed with mental health disorders to empower people in their recovery journey by walking alongside the client ensuring they achieve their personalised goals for recovery. Carla is currently undertaking a postgraduate degree in Master of Mental Health to further her expertise and skills within this domain.

Carla can engage in therapy in Arabic and English. Carla has been working as a Positive Behaviour Support Practitioner at Brilliant Life Services for 7 months and hopes to continue building on her knowledge to improve her client’s overall well-being and quality of life.

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Jasmina

TEAM LEADER
PROVISIONAL PSYCHOLOGIST/ BEHAVIOUR SUPPORT PRACTITIONER

I am a Provisional Psychologist and a Behaviour Support Practitioner with a Bachelor’s degree in Psychological Science and a Graduate Diploma in Psychology. With over 3 years experience in the disability sector, I am dedicated to supporting individuals across diverse age groups and diagnoses. My passion lies in helping clients navigate the complexities of mental health challenges such as depression, anxiety, autism, and schizophrenia.

With a background in psychology and behavioral therapy, I bring a compassionate and evidence-based approach to my work. I collaborate closely with clients, their families, and multidisciplinary teams to develop personalised treatment plans that foster growth, resilience, and improved quality of life.

Souyz

Soyuz

Behaviour Support Practitioner

BPsych (Honours)

Soyuz holds a Bachelor of Psychology (Honours) degree, which he completed in 2022. His research during his undergraduate studies focused on examining the effects of COVID-19 on self-concept and its subsequent impact on the mental health of young adults, particularly in terms of depression and anxiety. Currently pursuing his Master of Professional Psychology, Soyuz is set to graduate as a provisional psychologist in December 2024.

 

With a keen interest in men’s mental health and a passion for addressing mental health issues within culturally diverse communities where such concerns are often overlooked, Soyuz specializes in working with male teenagers and young adults facing various mental health complexities and presentations.

 

In his spare time, Soyuz enjoys immersing himself in podcasts related to psychology, neuropsychology, and the impact of sleep and exercise, reflecting his commitment to continuous learning and professional development in the field.

Simona

Simona

BEHAVIOUR SUPPORT PRACTITIONER/ Compliance Manager/

BS/HS | BA/Psych (inpr)

Simona has worked in the field of Allied Health over the past two years, showcasing flexibility across various roles. Beginning as a practice manager and speech therapist assistant, her profound interest guided her transition into behaviour support therapy.

Throughout her journey in Allied Health, Simona has gained invaluable experience working with clients of all ages, employing therapeutic interventions to improve their overall well-being and quality of life. Simona has a great interest in working with children but enjoys working with complex clients of all ages. Currently, her clinical focus lies in behaviour support therapy, where she applies her expertise to empower clients, fostering positive outcomes and promoting personal growth.

Driven by a focus of continuous learning and professional development, Simona aims to further specialise in behaviour support therapy, diving deeper into evidence-based practices and innovative interventions to address the diverse needs of her clients.

Alka

BEHAVIOUR SUPPORT PRACTITIONER

Marsil DP for BLS

Marsil

BEHAVIOUR SUPPORT PRACTITIONER

I am Marsil, a dedicated Behavioural Support Practitioner, embarked on my professional journey just four months ago. Currently, I’m in the final stages of completing my psychology degree, with aspirations to become a clinical psychologist in the long run. My academic journey includes a degree in Human Resource Management and Psychological Studies, where I was honoured with a Dean’s Merit in 2022, reflecting my commitment to academic excellence.

Known for my compassionate and sincere approach, I bring a high standard of care to my work, treating everyone with love and respect. After spending two years in Human Resources, I discovered my true passion lies in directly assisting individuals, particularly children, in making positive changes in their lives. My experiences in various educational settings reinforced my belief in my purpose: to be a source of comfort and support for vulnerable individuals.

Driven by a desire to become a role model and positively impact lives, I am dedicated and hardworking, always striving to improve myself. I value continuous learning as a source of personal growth and am committed to going the extra mile to excel in my field.

In my interactions, I believe in empowering and uplifting others, fostering a sense of community and mutual support. I envision a world filled with love, peace, serenity, faith, and forgiveness, and I am eager to embark on this journey with those I encounter.

If destiny brings us together, rest assured that I will bring my utmost dedication and compassion to support your journey towards growth and fulfillment.

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Angela


BEHAVIOUR SUPPORT PRACTITIONER

Angela completed a Bachelor of Social Science in Psychology and Criminology in 2023 and is currently completing her Honours in Psychology to work towards her goal of maintaining full registration as a psychologist. She has a passion for working with children with disabilities to foster an environment they can thrive and grow. She also has experience across a range of ages and needs such as autism, intellectual disabilities, down syndrome, and schizophrenia, as well as anxiety and depression. Additionally, she is always seeking to develop her skills and understanding to continue improving the quality of life of those she works with. She is committed to providing the utmost quality and care to her clients to ensure they feel heard, safe, and supported in their environments.

With her strong academic foundation and previous work experience in the community sector, Angela has grown a deep appreciation and understanding of collaboration in achieving goals. She is passionate and proficient in identifying strengths and capabilities in others to create opportunities and coaching individuals to do this for themselves. She harnesses therapy and evidence-based practice to connect, promote, and guide growth whilst empowering individuals. She also has a strong interest in cultural awareness and how our cultural identities influence the beliefs we hold, the environments we live in, and hence choices we make.

Angela’s key goal is to continue to develop her skills and work with a range of people and strategies to strengthen her therapeutic approach and give her absolute best in supporting others.

ANA

Ana

PROVISIONAL PSYCHOLOGIST / BEHAVIOUR SUPPORT PRACTITIONER

Ana is a Provisionally Registered Psychologist who has been with the Brilliant Life Services team since 2022. She currently holds a Bachelor of Psychology (Honours). Ana has been in the disability sector for over four years, previously having worked as an ABA therapist.

Ana has experience delivering intervention strategies for a range of mental health disorders across the lifespan. While Ana enjoys working with individuals of all ages she has a strong interest in developmental psychology and working with children. Ana’s style can be described as holistic, warm, inclusive and approachable, and she can easily engage with individuals in a respectful and non-judgmental manner. She aspires to create safe and inclusive spaces for those in CALD and LGBTIQA+ communities where individuals can feel seen, heard and valued. Her therapeutic approach is both collaborative and client-centred.

Ana is currently working towards her general registration a psychologist and aims to achieve this early 2025. Ana endeavours to amplify the conversation around mental health and advocate for change at both the individual and systemic levels.  

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Sadikshya

Behaviour Support Practitioner

BPsychSc, GDipPsych

Sadie has worked in the behaviour support field for over 3 years. Previously working as a Senior ABA Therapist, Sadie has gained a wealth of experience and interest in supporting children who are on the Autism Spectrum. However, she enjoys supporting complex clients of all ages.

Sadie has completed her Bachelor of Psychological Science and an additional Graduate Diploma in Psychology and aims to complete her Masters in the near future to gain her registration as a Psychologist. Sadie is motivated to continue learning and developing her skills and knowledge in the field. Her therapeutic approach is both client-centred and collaborative.

Sadie is enthusiastic about assisting individuals from all walks of life achieve their full potential and improve their overall quality of life. By creating a fun, positive, and nurturing environment, Sadie aims to make all individuals feel supported, gain confidence, and develop the skills needed to meet their individualised personal and behavioural goals at their own pace.

Zelda

PROVISIONAL PSYCHOLOGIST / BEHAVIOUR SUPPORT PRACTITIONER

Zelda is a dedicated Provisional Psychologist/ Behaviour Support Practitioner specializing in supporting individuals of all ages facing disabilities and mental health challenges. With a focus on evidence-based practices such as CBT, ACT, DBT, and EMDR.

She tailors her interventions to suit each client’s unique needs. Zelda holds a Bachelor’s degree in Psychological Science majoring in Neuroscience from UNSW and a Postgraduate Diploma Advanced in Psychology from Monash University, providing her with a solid foundation in understanding human behavior and cognition. Her expertise spans various conditions, including eating disorders, anxiety, depression, schizophrenia, borderline personality disorder, dementia, and ASD.

Committed to collaborative care, she actively engages with stakeholders to ensure comprehensive support for her clients. With experience in both the NDIS sector and private practice, Zelda brings a wealth of knowledge and compassion to her work. She is passionate about empowering her clients to reach their full potential and lead fulfilling lives.

Abigail

PROVISIONAL PSYCHOLOGIST / BEHAVIOUR SUPPORT PRACTITIONER

I’m a dedicated and passionate Provisional Psychologist with a specialised focus on empowering children and young people to achieve their therapeutic goals. My journey in psychology has been fuelled by a deep commitment to helping clients from diverse backgrounds navigate their unique challenges and improve their quality of life. I completed my Bachelor of Psychology (Honours) in Western Sydney University in 2021.

During my internship, I honed my foundational skills in Cognitive-Behavioural Therapy, allowing me to work effectively with a wide range of presentations. My experience includes supporting individuals with Autism, ADHD, Down syndrome, schizophrenia, PTSD, and anxiety. I’ve also managed complex behaviours of concern such as physical and verbal aggression, property damage, absconding, self-harm, and suicidal ideation. I believe in a holistic, multidisciplinary approach to therapy, collaborating closely with stakeholders to ensure that each client receives the comprehensive support they need to thrive.

What truly drives me is the opportunity to witness the progress my clients make. There’s nothing more rewarding than seeing a child develop the skills and confidence to overcome their challenges. My high level of motivation and energy ensures that I bring my best to every session, always striving to make a positive impact.

Beyond my professional life, I enjoy expressing my creativity and cultural heritage through dance. I’m an active participant in a Polish dancing group, where I find joy and connection with my roots. I also have a love for reading, particularly fantasy novels and psychological literature, which not only provide me with relaxation but also help me continually expand my skills and knowledge. I’m eager to continue my journey in psychology, applying my education and experience to real-world scenarios. I look forward to growing as a psychologist in a role where I can make a meaningful difference.

Bishoy

Behaviour Support Practitioner

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Mohini

BEHAVIOUR SUPPORT PRACTITIONER

Derek

PSYCHOLOGIST/ Report Writer

BPsych (Honours)

Derek has worked in the NDIS space for over two years, both as a Behaviour Support Practitioner and as a Psychologist. Previously, he also worked as an ABA therapist and research assistant.

During his studies, Derek gravitated towards developmental psychology and psychopathology. As a result, he has developed an interest with assisting and managing children’s mental health and behaviours. He believes working with the young population is where we can see the most growth, change and potential. His interests extend to young adults who belong to the same generation as him due to the various shared interests and upbringings.

Currently, Derek would like to develop his competency with diagnostic assessments. In the future, he hopes to learn niche therapeutic models such as interpersonal therapy, schema therapy and eye movement desensitisation and reprogramming (EMDR).

 

Milad

BEHAVIOUR SUPPORT PRACTITIONER

Milad is a dedicated and compassionate member of Brilliant Life Services, where she serves as a Behavior Support Practitioner. With a Bachelor of Psychological Science and currently pursuing her Honours in Psychology at Monash University, Milad brings a strong academic foundation and a passion for mental health and well-being to her role.

Before joining Brilliant Life Services, Milad worked in child protection for two years, gaining invaluable experience in supporting vulnerable children and their families. This experience has shaped her empathetic approach and deep understanding of the complex challenges faced by those she supports.

At Brilliant Life Services, Milad is committed to providing personalized and effective behavior support, helping individuals achieve their full potential and improve their quality of life. Her dedication to continuous learning and her compassionate nature make her a valuable asset to the team and the clients she serves.

Jennifer

Report writer / Provisional Psychologist

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Mariam

PROVISIONAL PSYCHOLOGIST / BEHAVIOUR SUPPORT PRACTITIONER

Ayush

BEHAVIOUR SUPPORT PRACTITIONER

Ayush graduated with a Bachelor of Nursing degree in 2023. After completing the degree, Ayush entered the disability sector as a support worker, where he discovered a deep passion for working with people living with disabilities.
Ayush has experience working with individuals with a variety of disabilities, including autism, intellectual disabilities, schizophrenia, epilepsy, and various physical disabilities.
Ayush’s primary aim is to improve the quality of life for people with disabilities by providing them with choice and control, fostering independence, and helping them become integral parts of the community.
In his spare time Ayush enjoys doing combat sports, which includes boxing and wrestling. He also enjoys outdoor activities such as hikes and fishing.

Charis

BEHAVIOUR SUPPORT PRACTITIONER

Balbir

PROVISIONAL PSYCHOLOGIST / BEHAVIOUR SUPPORT PRACTITIONER

Tenille

BEHAVIOUR SUPPORT PRACTITIONER

Tenille Gammage is a dedicated and experienced Behaviour Support Practitioner, bringing a wealth of knowledge from her diverse background in disability services, correctional facilities, and child protection.  With extensive experience in the forensic space, Tenille has worked closely with clients with intellectual disabilities, psychosocial disabilities, acquired brain injuries, and cognitive decline, as well as clients with substance use disorders and high-risk/violent offenders.  This experience has honed her skills in managing complex needs and high-risk situations. 

Tenille’s background, combined with her dedication to strengths-based and trauma-informed practices, allows her to approach each client with respect, empathy and cultural sensitivity.  She is passionate about supporting individuals with disabilities to lead fulfilling lives and achieve their personal goals.  Holding a Bachelor of Social Work and additional qualifications in Mental Health and Positive Behaviour Support practices, Tenille brings a strong theoretical foundation to her practical work.  Her commitment to ongoing professional development ensures she stays at the forefront of best practices in behaviour support.

 

Alexander

BEHAVIOUR SUPPORT PRACTITIONER

Alex is a Behaviour Support Practitioner who embarked on his career with the NDIS in 2024, after completing a Bachelor’s Degree in Science Psychology in 2020 and a Graduate Diploma of Psychology (Advanced) in 2023. In his post-graduate thesis, Alex explored the idea of social identities and their effects on levels of depression when moderated for the effects of innate extraversion and agreeableness.  Equipped with an expanse of volunteering experience and involvement with differently abled populations over the course of four years, Alex is eager to delve into the Behavioural Support sector, aiming to enhance mental health services through compassionate and innovative approaches.

 

As an enthusiastic entrant into this sector of mental health, Alex is willing to engage with a large repertoire of clients, including teenagers and young adults. As a second generation Australian, a particular focus for Alex is an individual’s connection to their culture, exploring how different aspects of everyday experiences can beneficially intertwine through a multicultural lens. He is currently working on improving his own command of the Korean language. Moreover, Alex aims to assist with the fostering of diverse interests and hobbies in clients to work as protective factors against mental detriment.

 

Outside of his professional undertakings, Alex participates in and can teach archery as a competitive sport. He is also an avid angler and expresses interest in complex forms of floral and faunal husbandry.

Fred

PSYCHOLOGIST/ Report Writer

Fred is a registered Psychologist and Proficient Behaviour Support Practitioner with extensive clinical experience. Fredric is currently a Clinical Manager at Brilliant Life Services and is committed to delivering high-quality mental health services. Fred excels in conducting thorough psychological assessments and implementing evidence-based interventions tailored to individual client needs.
Fred works within the management team to uphold quality of service through case audits, facilitating team training, and ensuring compliance with clinical standards. This expertise extends to Safety Risk Assessments, fostering positive team dynamics through engaging meetings, and delivering comprehensive reports and recommendations.
Fred has demonstrated a strong ability to build therapeutic relationships and effectively communicate with diverse clients and stakeholders. He is skilled in administering a wide range of psychometric assessments including WAIS-IV, WISC-V, NEO PI, and PAI, contributing to accurate diagnoses and effective treatment planning across various mental health disorders.
Fred is known for his commitment to ongoing professional development, staying informed of the latest advancements in psychology and therapeutic modalities. He maintains strong partnerships with key stakeholders and consistently delivers high-quality psychological services while upholding ethical standards and best practices in the field.

 

 

 

Mariella

BEHAVIOUR SUPPORT PRACTITIONER

Mariella has completed a Bachelor of Social Science Psychology sub majoring criminology and criminal justice in 2023. She is deeply committed to engaging in the wellbeing of people living with disabilities and improving their quality of life. She possesses the ability to establish trust and rapport with individuals from diverse backgrounds and can do so in both English and Spanish.

Having cultivated collaborative skills through previous team-based roles, she recognises the importance of collective effort to achieve a goal. Her passions to effect meaningful change in the lives of others is only matched by her eagerness to learn and refine the most impactful ways to do so. She possesses a solid foundation in delivering therapy and guidance, with aspirations to strengthen her expertise in mental health and various disabilities through future studies and practical experiences. She has developed strong foundational knowledge and skills to be able to deliver meaningful therapy and guidance to those in need. Mariella’s career goals involve future studies surrounding mental health and gaining experience on a diverse range of disabilities.

In her spare time, she enjoys playing competitive soccer, baking sweets, watching movies, and playing instruments such as the guitar and piano.

Daniela

BEHAVIOUR SUPPORT PRACTITIONER

Daniela is a seasoned professional with over a decade of experience in the community sector, where she has worked extensively with children, youth, and adults. She holds a Diploma in Counselling and is currently pursuing a Bachelor’s Degree in Counselling, with plans to complete her studies by early 2025.

Throughout her career, Daniela has gained valuable experience in various areas, including disability employment assistance, supporting individuals in recovery from drug and alcohol challenges, and working in out-of-home care for adolescents. Additionally, she has played an active role in developing and implementing youth programs.

Daniela is passionate about strength-based therapeutic approaches and takes pride in being part of each individual’s personal growth and development. Her commitment to providing holistic, client-centred care drives her dedication to ensuring that every client receives the support they need to thrive. Daniela’s unwavering focus on empowering individuals and fostering positive change within the community is at the heart of her professional journey.

Daniela enjoys the outdoors as it allows her to connect with nature, gardening, and participating in healthy and mindful activities

Maryian

BEHAVIOUR SUPPORT PRACTITIONER

At Brilliant Life Services, our tight-knit team is dedicated to delivering top-tier care for individuals with disabilities, their families, and caregivers. Committed to surpassing the National Standards for Disability Services, we ensure our services consistently meet the highest benchmarks. What sets us apart is our focus on continuous improvement, actively seeking feedback from clients, families, and caregivers to refine and enhance our offerings. Through collaboration and engagement, we create a supportive environment where everyone can thrive, championing positive outcomes and fostering a brilliant life for those we serve.