The Heart of Brilliant Life Services

Meet the People Behind Brilliant Life Services

A caring team of clinicians, practitioners and support staff dedicated to empowering individuals, families and carers every day.

Real people, real stories, one shared mission: to help you live a brilliant life.

Why Our Team Matters
Behind every plan, assessment and phone call is a real person who cares deeply about your wellbeing. Our team brings together experience in psychology, behaviour support, occupational therapy and administration to make sure you receive the right support, in the right way, at the right time.

Meet Our Caring Team

Morcos Elgawly
Founder
Leading Brilliant Life Services with a strong commitment to quality, safety and meaningful outcomes.
Hover to read full bio
Morcos Elgawly
Founder

As the Founder of BLS, Morcos is dedicated to building a values-driven organisation…

Karolin Botrs
Founder / Psychologist
Bringing clinical expertise and warmth to psychological support.
Hover to read full bio
Karolin Botrs
Founder / Psychologist

Karolin is a registered Psychologist and co-founder of BLS…

Christian
General Manager – Positive Behaviour Support
Leading our PBS service with dignity, safety and quality.
Hover to read full bio
Christian
General Manager – PBS

Christian oversees our PBS service and ensures evidence-based, respectful practices…

Belinda
Clinical Manager – Positive Behaviour Support
Supporting high-quality, ethical behaviour support practice.
Hover to read full bio
Belinda
Clinical Manager

Belinda provides clinical oversight and mentoring across the PBS team…

Lina
Behaviour Support Practitioner
Helping people understand behaviour and build skills.
Hover to read full bio
Lina
Behaviour Support Practitioner

Lina works with families and teams to design strengths-based plans…

Ralph
Occupational Therapist
Supporting meaningful participation in everyday life.
Hover to read full bio
Ralph
Occupational Therapist

Ralph supports participation, independence and meaningful routines…

Joanne
Behaviour Support Practitioner
Supporting individuals to communicate and thrive.
Hover to read full bio
Joanne
Behaviour Support Practitioner

Joanne is committed to understanding the individual needs, communication cues and environments of the people she supports. She collaborates with families and teams to design behaviour support plans that build skills, reduce stress and enhance quality of life…

Mariam
Intake Officer
Your first point of contact at BLS.
Hover to read full bio
Mariam
Intake Officer

Mariam guides families and referrers through a smooth intake experience…

John
Intake Officer
Helping families navigate the start of services.
Hover to read full bio
John
Intake Officer

John works with the clinical team to match each person with the right practitioner…

Natalie
Behaviour Support Practitioner
Helping participants build resilience and confidence.
Hover to read full bio
Natalie
Behaviour Support Practitioner

Natalie works collaboratively to develop safe, supportive behaviour plans…

Pantea
Behaviour Support Practitioner
Creating supportive and independent environments.
Hover to read full bio
Pantea
Behaviour Support Practitioner

Pantea builds plans with a focus on safety, communication and confidence…

Pritika
Behaviour Support Practitioner
Supporting wellbeing and stability.
Hover to read full bio
Pritika
Behaviour Support Practitioner

Pritika uses positive behaviour support to increase predictability and joy…

Sabrina
Admin Officer
Ensuring smooth operations and friendly support.
Hover to read full bio
Sabrina
Admin Officer

Sabrina coordinates bookings, documents and enquiries with care…

Carina
Provisional Psychologist
Providing gentle, evidence-informed psychological support.
Hover to read full bio
Carina
Provisional Psychologist

Carina hold a Bachelor of Community Welfare (Family and Community), along with a Graduate Diploma in Psychology and a Graduate Diploma in Psychology (Advanced). My professional background is grounded in supporting children, adolescents, young people, families, and communities, with extensive experience across the NSW child protection system and NSW Health mental health and youth health services. I have worked across both the not-for-profit and government sectors, specialising in family preservation, attachment-based practice, and trauma-informed care. Prior to transitioning into psychology, I spent five years in family preservation within a children’s charity, where I developed a strong passion for culturally responsive, strengths-based, and trauma-informed family interventions. This passion led me to pursue registration as a Provisional Psychologist. Since then, I have worked primarily with children, adolescents, young people, and their families, providing holistic mental health assessments and evidence-based psychological interventions. Much of my work supports individuals who have experienced trauma, abuse, neglect, family and domestic violence, intergenerational trauma, and systemic oppression. Outside of work, I find balance and renewal by spending time on Country and by the ocean. I enjoy connecting with loved ones over a meal or coffee, and you’ll often find me reading fantasy novels, painting or drawing, or watching a Disney or Marvel movie.

Sol
Behaviour Support Practitioner
Using strengths-based strategies to support wellbeing.
Hover to read full bio
Sol
Behaviour Support Practitioner

Sol supports meaningful reduction of distress and increased participation…

George
Behaviour Support Practitioner
Helping participants build skills, routines and confidence.
Hover to read full bio
George
Behaviour Support Practitioner

George uses coaching-based implementation to build confidence across environments…

Jennifer
Team Leader / Provisional Psychologist
Providing leadership & thoughtful clinical support.
Hover to read full bio
Jennifer
Team Leader / Psychologist

Jennifer has over 20 years’ experience supporting children, families and educators…

Mariam
Provisional Psychologist / Behaviour Support Practitioner
Supporting emotional regulation and meaningful participation.
Hover to read full bio
Mariam
Provisional Psychologist

Mariam blends psychology and PBS to deliver holistic plans…

Annum
Behaviour Support Practitioner
Culturally aware support for positive change.
Hover to read full bio
Annum
Behaviour Support Practitioner

Annum values cultural safety, family involvement and meaningful routines…

Elle
Behaviour Support Practitioner
Helping people feel safe, understood and empowered.
Hover to read full bio
Elle
Behaviour Support Practitioner

Elle builds trusting relationships and practical strategies for daily life…

Paola
Team Leader / Registered Psychologist
Delivering compassionate and evidence-based psychological care.
Hover to read full bio
Paola
Registered Psychologist

Paola offers supervision, assessment and intervention with a strong human-rights focus…

Kristal
Behaviour Support Practitioner
Supporting daily routines and community participation.
Hover to read full bio
Kristal
Behaviour Support Practitioner

Kristal enjoys hands-on coaching with families and support teams…

Hala
Provisional Psychologist
Providing gentle, culturally aware support.
Hover to read full bio
Hala
Provisional Psychologist

Hala focuses on emotional wellbeing, cultural sensitivity and safety in therapy…

Cynthia
Relationship Officer
Building strong connections across the sector.
Hover to read full bio
Cynthia
Relationship Officer

With over a decade of experience across childcare, disability support, youth services, and community engagement, I am a passionate and dedicated professional committed to empowering individuals and creating lasting positive change within the community. I began my career in early childhood education, working in childcare for six years and earning both a Certificate III and Diploma in Early Childhood Education and Care. This experience provided a strong foundation in child development, inclusion, and early learning, as well as the ability to build meaningful relationships with children, families, and colleagues. For more than ten years, I have provided person-centred support to individuals with diverse needs, including participants under the NDIS. My work focuses on helping clients build independence, confidence, and social connections. I am currently employed as a Support Worker after hours, continuing to deliver individualised care and practical assistance both in-home and within the community. I hold a Diploma in Counselling and a Certificate III in Community Services, and I am currently studying towards a qualification in Disability to further strengthen my knowledge and skills in inclusive, empowering support. My background in community engagement and youth programs has enhanced my abilities in collaboration, networking, and advocacy. I am recognised for being attentive, adaptable, and reliable, with a genuine commitment to delivering high-quality support and fostering positive outcomes. Driven by compassion and integrity, my goal is to continue growing within the community and support services sector, contributing to initiatives that promote inclusion, empowerment, and meaningful change.

Louisa
Behaviour Support Practitioner
Helping people feel safe and supported.
Hover to read full bio
Louisa
Behaviour Support Practitioner

Louisa creates practical behaviour support plans focused on what matters most…

Diane
People, Culture & Engagement Coordinator
Helping people feel safe and supported.
Hover to read full bio
Louisa
People, Culture & Engagement Coordinator

Diane brings over a decade of experience across recruitment, people support, business development, staff engagement, stakeholder relations, and talent acquisition, spanning NDIS, disability and health, IT, government, private and not-for-profit sectors. Her career reflects deep capability in client and candidate support, internal workforce rostering, policy implementation, onboarding processes, recruitment systems, compliance frameworks, and culture-focused people management.

Ncani
Behaviour Support Practitioner
.
Hover to read full bio
Ncani
Behaviour Support Practitioner

Ncani

Paula
Behaviour Support Practitioner
.
Hover to read full bio
Paula
Behaviour Support Practitioner

Paula

Malavika
Behaviour Support Practitioner
.
Hover to read full bio
Malavika
Behaviour Support Practitioner

Malavika

Mahshameen
Behaviour Support Practitioner
.
Hover to read full bio
Mahshameen
Behaviour Support Practitioner

Mahshameen

At Brilliant Life Services, our tight-knit team is dedicated to delivering top-tier care for individuals with disabilities, their families, and caregivers. Committed to surpassing the National Standards for Disability Services, we ensure our services consistently meet the highest benchmarks. What sets us apart is our focus on continuous improvement, actively seeking feedback from clients, families, and caregivers to refine and enhance our offerings. Through collaboration and engagement, we create a supportive environment where everyone can thrive, championing positive outcomes and fostering a brilliant life for those we serve.